Andy has been working with myself on SEND reform following a challenging joint inspection. He has used his experience to influence the development of a set of pathways for ASC in partnership with NHS colleagues and the Parent carer Forum. Andy’s approach is to create the environment within which agreed solutions emerge. I believe the model Andy and colleagues have worked on is going to make a step-change in the provision of support and therefore outcomes for children with ASC in the borough. Its been fun working with him and very happy to recommend for similar work.
I have worked with Andy on a number of key health and care commissioning priorities at Cheshire East Council over the last 3 years and always found his insight and support invaluable in affecting change and improving outcomes. Andy achieves this through negotiation and influence rather than just contract management and as a result we have strong and positive relationships with partners involved. He is also fun to work with and I’m very happy to recommend him for service redesign/commissioning contracts.
We commissioned Andy to produce a mental wellbeing strategy and were extremely happy with the Cheshire and Warrington Mental Well Being Strategy 2020-2023 – ‘Heading in the right Direction’. It’s a strategy which focusses on the wider determinants of good mental wellbeing and makes sensible recommendations for action for Local Authorities and their partners. Andy took on the task with gusto, talking to as many people as possible and finding the best practice from across the sub-region. I thoroughly enjoyed working with Andy, his easy-going, can-do attitude made sure the task got done, taking people with him throughout the process. No hesitation in recommending Andy for similar work.
Andy delivered one of the key projects within our Emotionally Healthy Schools programme focussing on mental health needs of vulnerable children. His project was an 18 month commission from the DfE which we integrated into our wider early intervention and prevention programme. Andy led his project with enthusiasm and good humour completing the commission on time and on budget. During his time with us Andy developed a blueprint system for early identification and support for vulnerable children in schools and enabled access to training and cpd for child facing staff employed by the council. I would have no hesitation in re-engaging Andy and/or AMP on a similar project.
Andy provided additional commissioning expertise when we needed it. He supported the team excellently and ensured we delivered the NHS Health Check and alcohol elements of our new integrated lifestyle offer. Andy is very experienced and worked well within the team offering leadership and support when required. Andy made a valuable contribution to the commissioning team and I would not hesitate in re-engaging him in the future.
I worked with Andy on the commissioning of substance use services in Cheshire East and was keen to bring his enthusiasm and ‘can-do’ attitude into the Emotionally Healthy Schools programme to manage the Vulnerable Children’s project funded by the DfE. Andy has subsequently supported not only the delivery of his project but the development of the overall EHS programme. Andy has made a valuable contribution to our team.
Andy has provided valuable additional capacity to our fieldwork teams at GFK in both our public sector and commercial health qualitative research teams. Andy’s experience of public sector commissioning has been a particularly useful addition to the insight we provide for clients. We look forward to working with AMP on further commissions in the future.
Andy has acted our adviser on a number of important service redesigns over the past year. We have found his advice invaluable in achieving best practice from the Consultation Institution. Working with the team as a critical friend, Andy brings experience, technical knowledge and a sense of fun to his work. We would recommend both the Institute and Andy in particular to anyone else planning major service redesigns in order to prepare for a challenge free consultation.
Andy has contributed to the commissioning of substantial areas of commissioning responsibility for Public Health.This work has involved working with wider colleagues within the Council and also with wider partners such as the Clinical Commissioning Groups and Police and Crime Commissioner.
Andy works with others collaboratively, with integrity, and with a broader understanding of the commissioning landscape and parties responsibilities. This has enabled co- production of work progress to be successful. Personally Andy has proved to be reliable, and responsive to the needs of the department in the work he has undertaken and or contributed too.
The Institute is very pleased to welcome Andy to our growing team of Associates capable of handling the increasingly complex consultation Quality Assurance (QA) we are being asked to support.
Andy recently completed a mid-point consultation review for a health economy based in the North East and got the ‘tone’ just right by showing support for the staff undertaking the consultation whilst ensuring the Institute’s standards were met. As a result our client has become less vulnerable to challenge and a better decision-making process will follow the consultation.
We look forward to continuing to work with Andy on other public sector QA contracts in the North of England.
Andy and his Associates have been retained by the CSU to work on a number of projects in the past 6 months. We have found Andy and his team flexible, adaptive and responsive to our needs.
Andy has worked on a service/public insight project and mobilising the London-wide patient and public engagement programmes for the CSU. I would have no hesitation in recommending Andy and AMP.
Andrew Mills is a skilled facilitator and consultant. Andrew recently supported OPM with the design and facilitation of a simulation for a local health economy looking at how the system could improve the management of urgent care.
Andrew was critical to the success of the event, providing high quality facilitation and helping the participants understand and respond to the needs of patients. We are looking forward to working with Andrew in the future.
Mustard has a long standing relationship with Andy Mills of AMP. Andy possess the right mix of technical skill, innovation and good humour to ensure projects are delivered in a timely and appropriate manner.
Recently Andy worked as part of our team on the mid-term evaluation of a project funded by the Department of Health for a national charity supporting people with long term conditions. Andy was able to bring his experience as a former NHS manager to the project, providing invaluable ‘insider’ insight into the underlying performance.
Andy co-facilitated user focus groups and undertook stakeholder interviews during this assignment and his core skills in these qualitative methods are very high; we look forward to working with Andy on many more future projects
Andy worked in my team as Head of Service for nearly 5 years and during this time we contributed to the PCT becoming one of the best in the country and HSJ award winner). Just as importantly we did this with a sense of fun and through innovation, and involved patients and the public wherever this was possible.
Andy has strong interpersonal skills and was able to forge relationships in some very challenging situations in order to make progress. He played a leading role in the Cheshire-wide consultation processes for reviews of Vascular Services and the Cancer Centre at Clatterbridge and negotiated with lobby groups regarding the commissioning of services by the PCT.
In terms of innovation, Andy led the way in the use of video technology to produce patient stories at board meetings, introduced local perception polling to drive the PPI strategy, used on-line communities to support service redesign and outsourced PALS to a third party to increase the sense of independence in service experience arbitration.